Tuesday, 17 December 2013

User Advocacy in Ubuntu

Hello All,

I think it might be good to consider forming a User Advocacy Team in Ubuntu with the goal of identifying issues impacting our users that need escalation to product management and developers for resolution. Currently we work on roadmaps that are best guesses at what our users want to see but I think establishing a User Advocacy Team to analyze feedback from users via a variety of data sources (Social Media, Forums, Planet, IRC etc) and also building a feedback utility into Ubuntu would be a win for our users.

I'm hoping to solicit feedback on this proposal and the idea of having a feedback tool built into Ubuntu.


Benjamin Kerensa