> From: Erich Eickmeyer <eeickmeyer@ubuntu.com>
> Date: Tue, Aug 27, 2024 at 4:50 AM
> Subject: Requesting help/no response to pings
> To: <ubuntu-release@lists.ubuntu.com>
>
>
> Hi release team and archive admins!
>
> For at least the past week, I and others have been pinging/highlighting
> ubuntu-archive and ubuntu-release in #ubuntu-release on IRC trying to
> get a response for help. Here are some examples:
>
> * I am unable to do an ISO rebuild request from the ISO tracker (this
> has never occurred before), I suspect an issue with cdimage, but
> this needs release team attention.
> * Kubuntu and Ubuntu Studio are still in the process of transitioning
> to Plasma 6 for Oracular, and are blocked by packages needing
> removal [1].
> * Ubuntu Studio's oracular builds are failing due to a preinst script
> error in the usbmuxd package and I cannot figure out why since they
> are *not* failing in Kubuntu, so I have been requesting assistance.
> * Ubuntu Studio has an ongoing SRU for users to be in the audio group
> by default[2] with an adduser wrapper, targeted for 24.04.1 this
> Thursday. While the SRU team is involved, this needs to be expedited
> for the release.
> * Many others have had requests for package removals, FFes, and other
> requests have been done in #ubuntu-release and have gone completely
> unanswered/unacknowledged, including an FFe by Rico Tzschichholz for
> LibreOffice 24.8.x for oracular [3].
>
> These are just examples that I know off the top of my head because they
> affect my projects, but there have been plenty more. I understand you've
> all been busy this cycle, and we've all heard radio silence on IRC for
> more than a week.
Hi Erich,
thanks for reaching out!
And also thanks for understanding everyone being busy, but in addition
recently a few moves, PTOs and health issues have made the
capacity-ice on this thin enough to crack - sorry for that!
Steve was so kind to reach out to me (I'm just back from PTO and still
weathering the inbox storm) and made me aware of the situation that
you reported.
On a first glance it really seems all kinds of special team tasks are
needed, archive admins, release team, sru team - so we need
a range of people and functions.
This can't be just wishful thinking and the reality is clear - I'm unable
to do it all myself :-/
Therefore I've checked what we can do and wanted to share the
outcome so you know who to engage with (we will look at backlogs
and team subscribed issues, but you know best some cases just
need discussions).
- Release team: I asked utkarsh2102 and his management chain,
and they donated his time for Tue/Wed/Thu.
Thanks to his team for spending his time - it is important to us!
- SRU: I've checked and while it is probably already EOD for
RAOF (Tue) the next two normal shifts are rbasak (Wed) and
ahasenack (Thu) which are both available this week and will
therefore do their full shifts.
- Archive admins: for the coming three days I'll (cpaelzer) try to ignore
the urgency in my back-from-PTO inbox and give the AA queues
and pings a look. While I'm not trained in all AA-tasks yet, I'll get
those resolved that I can, to allow others to only focus on where
they are strictly needed.
- At the same time sil2100 is so kind focussing on the point release tasks
Let us hope we can make an impact on this.
And to all the sick folks, get well!
> However, since many of these are time-sensitive asks,
> I wanted to ask, perhaps on behalf of the rest of the community, if
> there's a better way to request assistance than IRC these days? We all
> very much need answers and acknowledgements on these issues.
>
> Thanks in advance!
> Erich
P.S. extra thanks to Utkarsh, not only for helping but also for
forwarding me the mail as only some ubuntu-devel mails seem
to get through to me.
Analyzing that is a task for another day though ...
> [1] https://launchpad.net/bugs/2077506
> [2] https://launchpad.net/bugs/2063899
> [3] https://launchpad.net/bugs/2077516
>
> --
> Erich Eickmeyer
> Ubuntu MOTU
> Project Leader - Ubuntu Studio
> Technical Lead - Edubuntu
>
>
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Canonical Ltd
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