Tuesday, 17 December 2013

Re: User Advocacy in Ubuntu

Doesn't that utility already exist as launchpad? That being said, I
realize that some feature and bug requests do fall through the cracks.
It might be better to create a data mining and reporting campaign of
launchpad instead of completely re-inventing the wheel?


On 12/17/2013 02:23 PM, Benjamin Kerensa wrote:
> Hello All,
> I think it might be good to consider forming a User Advocacy Team in Ubuntu
> with the goal of identifying issues impacting our users that need
> escalation to product management and developers for resolution. Currently
> we work on roadmaps that are best guesses at what our users want to see but
> I think establishing a User Advocacy Team to analyze feedback from users
> via a variety of data sources (Social Media, Forums, Planet, IRC etc) and
> also building a feedback utility into Ubuntu would be a win for our users.
> I'm hoping to solicit feedback on this proposal and the idea of having a
> feedback tool built into Ubuntu.
> Examples of other User Advocacy Teams:
> https://wiki.mozilla.org/Advocacy
> http://en.wikipedia.org/wiki/Wikipedia:User_Advocacy
> Thanks,
> Benjamin Kerensa

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