Wednesday, 18 May 2016

Re: SRU never reviewed, why/how do we avoid that next time?

On Wed, May 18, 2016 at 06:08:42PM +0200, Sebastien Bacher wrote:
> Hey there,
>
> (sorry if that's not the perfect place but the SRU team doesn't have a
> dedicated contact point/mailing list that I know of)
>
> We had a libreoffice bugfix SRU in the week after the 15.10 release to
> address some of the user feedback we received from the iso version,
> that's still waiting in the queue unreviewed as far as we can tell (the
> bugs references didn't get updates, the updater/uploader didn't get
> contacted)
> https://launchpad.net/ubuntu/wily/+queue?queue_state=1&queue_text=libreoffice
>
> That's a bit unfortunate and I'm unsure what happened there. The SRU
> team is working on best-effort basis and it's understandable that
> reviews take time sometime, but in this case the queue has been
> regularly reviewed since, it just seems that everybody ignored that item
> for some reason. I can imagine that reviewers tend to stay away from
> libreoffice updates since those can be non trivial to review, but in
> this case the diff it's pretty trivial.
>
> Coming to the point I would like to try to understand what has been the
> issue there (insight from the SRU team welcome ;-) and if we can find a
> solution so it doesn't happen next time?
>

If a review doesn't happen in a timely manner I would ping an SRU team member
on their day as shown here:
https://wiki.ubuntu.com/StableReleaseUpdates#Publishing

For the above I'm happy to review today.

--chris

> Thanks,
> Sebastien Bacher
>
>
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