Thursday 12 May 2022

Re: Ubuntu Error Tracker data retention

On Thu, 2022-05-12 at 13:38:38 -0700, Brian Murray wrote:

> The Ubuntu Error Tracker receives crash reports from all releases of
> Ubuntu which are not out of standard support. These crash reports are
> then aggregated into buckets where some meta-information (package
> version and release of Ubuntu) about those crash reports is collected.
> The crash data in the Ubuntu Error Tracker is kept until the release
> reaches its end of standard support, however not all the data from each
> individual crash gets scrubbed and there is still some detailed
> information for crashes from releases as old as Ubuntu 12.04.
>
> I plan on changing this policy so that all the information from
> individual crash reports (basically what is in the .crash file) is
> removed when the release reaches its end of standard support. That would
> mean that all the information for crashes from Ubuntu 21.10 would be
> removed in July of 2022 and for Ubuntu 18.04 it would be removed in
> April of 2023. Keeping in mind that a crash bucket would still indicate
> that old release and package version were affected are there any
> objections to this change in data retention?

We are now supporting LTS releases for 5 additional years via ESM and so
from the security team's perspective 16.04 will be supported* until 2026
and 18.04 until 2028. I can imagine it would be useful to still have
error reports retained and collected for these releases during this ESM
period to help identify any possible regressions introduced via ESM
security updates.

So as a general rule, for the LTS releases can we please retain and
support them in the Ubuntu Error Tracker for 10 years? Or alternatively
for a more flexible solution, just use the eol-esm date from
/usr/share/distro-info/ubuntu.csv in distro-info-data when it is present
otherwise fallback to the eol date (since the eol-esm column is only
populated for LTS releases from what I can see).

>
> Thanks,
> --
> Brian Murray
>
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